The Foundry - Kelowna

For youth aged 12 - 24, the Foundry Kelowna is continuing to provide access to services through virtual processes.  The process to accessing service is as follows:

• The client calls the Foundry Kelowna at 236-420-2803 and books a Virtual Appointment with the receptionist.

• During this call, the client will be asked for a first and last name, date of birth, phone number, and email address. (The client should also let the receptionist know if he/she/they cannot access a device or internet connection.)

• After an appointment is set, the client will receive a text notification as a reminder of the appointment. (Clients should understand that appointments are based on capacity so may not be the same day the appointment is made.)

• At the start of the appointment, clients will receive a text message (or email if preferred) containing a link inviting them to a secure video conference.

• The link will contain a personalized PIN to enter and the client will be asked to verify identity.

• The video conference will begin. 

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Other Foundry Services Available include:

• Family Navigation: For caregivers and parents caring for a young person between the ages of 0-25. Contact Foundry directly at 236-420-2803 or email melody.brewer@cmha.bc.ca for referrals.

• Youth Navigation: For youth ages 12-24 seeking assistance in navigation social services, housing resources, PWD applications, employment, and Income Assistance. Contact Foundry directly at 236-420-2803 or email merryn.lively@cmha.bc.ca

• Primary Care: For youth ages 12-24 seeking medical attention for mental and physical concerns, medication review, or sexual health services. Contact Foundry directly to arrange an appointment at 236-420-2803​